Equallogic Bad Disk Kills All Your VMs and Stay Un-Alert!
I noticed both the latest Equallogic firmware v5.05/v5.07 STILL contains a bug that a failed disk won’t be indicated in group manager. What’s worst is that soon you will discover all your VM starts to BSOD/Panic and thinking it’s either related to your switch/VMWare/ESX Host, until you found out it is actually caused by Equallogic firmware. This bug causes volume corruption and excessive disk latency, killing all your VMs at the end, both scenarios have been preciously reported by actual EQL users in VMTN.
This is VERY SERIOUS! Users who bought Equallogic supposed to have a 99.999% reliability (what they called Five 9s), but a fail disk won’t show up in the error windows nor it flashes the amber light to alert you is a very scary experience and plain stupid!
I read from VMTN that a bad luck EQL users has no way to find out which drive has failed, finally he asked EQL support to WebEx into his console, spent hours to figure out the one.
Simply NOT ACCEPTABLE for this kind of high-end SAN!
Yes, that’s why I am still holding off my upgrade to v5.0.7 (currently at v5.0.2), I was told once by Dell consultant this: “DON’T UPGRADE ANY OF YOUR FIRMWARE if you are not having any problem.” I guess he meant for something by then, now I fully understood!
This is Alvin from Dell, I am based in Hong Kong, did you encounter any EQL issue on your side? Please feel free to contact me at (852) 511-77798. Thanks. Alvin
Touch wood, nothing bad happended so far, thanks!